Working with Diversified Property Management in Columbia

Always very responsive. I don’t always like the answers, but Jane Oliver gets back to me very promptly and gives me very direct answers.

Responsive to my requests. Always.

Good Morning, I had the pleasure of talking to Treasa this morning about our account , she helped me register our account and setup auto pay. Being new here and our mail and internet was slow being setup and working . Treasa has good people skills and patience with this senior citizen . Thank you for the your help.

First, I would like to thank CPM for their two amazing employees Terry and Angie. Earlier this week I had an issue that was brought to my attention by a pest control company that mice were getting into my attic by way of a small gap around my gutters. I immediately called Terry S. and she had someone out with 24 hours to fix this problem. (I would like to mention that this saved me $900 with the pest control company.) The crew that she sent were very surprised that I was going to be charged that amount After telling them about the other issues the pest control company had mentioned in my basement, they checked that for me. I am elderly and did not go into the basement with the pest control inspector, but I did go with the crew that Terry sent. Needless to say, there was nothing wrong in my basement. I was being taken advantage of because of my age - but Terry and her crew saved me! And this saved me an additional $2,000.00. That evening Terry called to make sure the issue was resolved. (I have never experienced that with a management company.) This is the third management company that I have had with this HOA since I moved here and I have never had anyone that would respond and then check on the work afterwards. Terry and Angie have been wonderful! So Terry and her crew have saved me almost $3,000.00. I cannot thank you enough for having such wonderful employees! I will be forever grateful.

T0 whom it may concern, I just wanted to say how grateful I was for having my plumbing problem taken care of in a timely fashion and on a Saturday afternoon .I had a plumber come out and he ran the rooter from the condo out, and said it was in the outside part of the line. So i called the emergency number and they cleared it up very quickly. I did appreciate their the job they did.