FAQs

FAQs 2017-06-19T15:42:28+00:00
Who should I contact – the City or Association? 2017-05-24T18:00:15+00:00

Keeping your neighborhood in tip-top shape is our main goal. Need to report a problem to the City of Columbia? Please click here. The City of Columbia handles many items such as; crime, electric outages, graffiti, junk, noise, pot holes, sidewalk repair/maintenance, storm drainage problems, etc. For more details click here.

If you need to let us know of a compliance issue, please click here to Report a Violation and we will promptly begin working to address the concerns.

How do I know if I can build a fence, plant a garden or put up a swing set? 2017-05-24T19:32:58+00:00

Some architectural improvements require HOA or Board approval. Fences, sheds, additions, expansions/improvements of decks/patios, playground structures, gazebos, pergolas, gardens, landscaping, paved walkways, etc. are possible examples of projects that may require approval. Click here to submit your Architectural Request.

I am a Vendor or Independent Contractor… How can I be considered for services or upcoming projects? 2017-05-24T19:33:12+00:00

If you are experienced, fully licensed, properly insured and have a proven track record of integrity and hard work, please feel free to provide the following for consideration: information about the services you provide, 3 business references, proof of business licensing and insurance (workers’ comp if necessary).

How do I obtain a pool key or request information about my community’s pool and/or clubhouse? 2017-05-24T19:33:37+00:00

Several of our communities are equipped with a great community pool and/or clubhouse for our residents to enjoy. Please click here for further information or to request a pool key or clubhouse reservation.

How do I find out about upcoming Garage Sales or events in my subdivision? 2017-05-24T19:34:02+00:00

Feel free to Contact Us or call 573-445-2050. We’ll be glad to update you with upcoming events in your neighborhood.

How do I reserve the clubhouse at my community? 2017-05-24T19:34:23+00:00
Please Contact Us with your specific clubhouse request and we will respond to your inquiry with further details.
How do I obtain a proof of insurance for my mortgage broker? 2017-05-24T19:42:29+00:00

Please submit your request here and include a copy of the request from the mortgage broker.

How do I obtain documents for a Real Estate transaction? 2017-05-24T19:42:54+00:00

Our goal is to provide the exact documents that you need in the most efficient manner possible. All Homeowner document requests are granted free of charge. Please use the Accounting Request Form to inform us of your specific document need. Realtors, Lenders, Appraisers: please submit your document request via CondoCerts.

How do I make a payment? 2017-05-24T19:43:47+00:00

See your statement for payment instructions or visit the Communities page for more information. (Click on your specific HOA for payment info.)

How do I update my contact information? 2017-05-24T19:44:08+00:00
Making a move to a new address? Change of phone number? Maybe there are new tenants in your rental? Update all of your contact information here or contact DMC at 573-445-2050.
 
How do I Report a Violation of my subdivision’s covenants and restrictions? 2017-05-24T19:44:31+00:00

Keeping your neighborhood in tip-top shape is our main goal. If you need to let us know of a compliance issue, please click here to Report a Violation and we will promptly begin working to address the concerns. Need to report a problem to the City of Columbia? Please click here.

How do I request a Statement of Account, Coupon Book, or other Account information? 2017-05-24T19:44:51+00:00

Please submit an Accounting Request form and one of our representatives will process your request.

How do I turn in a Maintenance Request? 2017-05-24T19:45:12+00:00

To turn in a maintenance request for your condo building or HOA common area, go to the Maintenance Request page and fill out your request. There you can attach pictures of the area(s) that need maintenance attention and explain the need in further detail.

How do I apply for an Architectural Request? 2017-05-24T19:45:30+00:00

Some architectural improvements require HOA or Board approval. Fences, sheds, additions, expansions/improvements of decks/patios, playground structures, gazebos, pergolas, gardens, landscaping, paved walkways, etc. are possible examples of projects that may require approval. Click here to submit your Architectural Request.

What is a Lien? 2017-05-24T19:45:49+00:00

A monetary claim levied against a property for unpaid HOA dues, special assessments, or other charges. A lien is attached to the property, not the owner, but legally must be recorded in the property records of the county of residence. If a lien is in place, the property owner has very limited ability to do anything involving the property until the lien is satisfied or removed.

What are Common Areas and Easements? 2017-05-24T19:46:11+00:00

A common area is any area of property intended for shared use by the members of an association. An easement is an interest or a right in property which grants the ability to a landowner to use the land of another for a special purpose or endeavor. An association may, for example, have an easement for landscape maintenance or other repair purposes. A public utility may also have an easement for maintenance or repair work to be executed at a future date.

Although the easement is not to be altered, the homeowner is responsible for general maintenance, which includes mowing and trimming. For example, the homeowner must mow the grass between the sidewalk and the street.

What are Bylaws? 2017-05-24T19:46:30+00:00

Bylaws are the guidelines for the operation of the association. They define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership’s voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association.

What are Covenants & Restrictions? 2017-05-24T19:47:22+00:00
The Covenants & Restrictions are the governing legal documents that set up the guidelines for the operation of the community. Such restrictions frequently ‘run with the land’ and are enforceable on future buyers of the property. Examples might be to maintain a property in a reasonable state of repair, to preserve a sight-line for a neighboring property, not to run a business from a residence, or not to build on certain parts of the property. Many covenants are very simple and are meant only to protect a neighborhood and/or property values. Some can be more specific and strict, outlining everything a homeowner can do to the exterior of their home, including the number of non-familial tenants one may have, acceptable colors to re-paint the home, exactly when holiday decorations are allowed up, automobile placement or repair on property, satellite placement, etc. View the Covenants & Restrictions for your community.
What do my Association dues pay for? 2017-05-24T19:47:49+00:00

HOAs are formed to provide a way to protect the value of each homeowners’ investment in their property. HOAs fees vary from community to community but generally cover the following: Maintenance of any common area(s) including mowing, irrigation, landscaping, fertilization, etc.; enforcement of rules and regulations (i.e. Covenants & Restrictions); insurance coverage of liability, property, directors and officers; financials such as dues collection, statements, bill paying, bid solicitation, etc.; organization and communication efforts in the form of annual meetings, board meetings, newsletters, postcard reminders, and more.

What is a Homeowner’s Association (HOA)? 2016-08-18T16:51:23+00:00
A Homeowners’ Association (HOA) is a legal entity created by a real estate developer for the purpose of developing, managing and selling a community of homes. It is given the authority to enforce the covenants and restrictions and to manage the common amenities of the development. It allows a developer to end their responsibility over the community, typically by transferring ownership of the association to the homeowners after selling. Generally accepted as a voluntary association of homeowners gathered together to protect their property values and to improve the neighborhood, a large percentage of U.S neighborhoods where free standing homes exist have an HOA. Most homeowners’ associations are non-profit organizations and are subject to state statutes that govern non-profit corporations and homeowners’ association.