by Community Property Management (CPM) | Feb 28, 2020 | Community Education
If you’re thinking about joining your Homeowners Association’s (HOA) Board because you want to make big money, we have some bad news: You probably won’t. Most community association Board members serve as volunteers. While there may be some exceptions depending on...by Community Property Management (CPM) | Feb 14, 2020 | Community Education, Property Management Education
To ensure a successful experience as a Community Association Board member, it’s important to understand your role and responsibilities. We’re sharing seven tips today that can help you become comfortable with your new position on the Board and set you up for success...by Community Property Management (CPM) | Jan 31, 2020 | Community Education, Uncategorized
Association fees are collected from all homeowners living in a community association in order to cover the related expenses of the amenities, communal areas, and sometimes utilities like water, trash collection, and sewer service. Your Homeowners Association (HOA)...by Community Property Management (CPM) | Jan 3, 2020 | Community Education, Property Management Education
One of the responsibilities of a Homeowners Association (HOA) Board is to enforce the rules and regulations within the community. When a homeowner violates a rule, one of an HOAs recourses is to issue a fine. While homeowners know that fines are a consequence of...by Community Property Management (CPM) | Dec 20, 2019 | Community Education, Property Management Education
When homeowners agree to buy a property and live in a home that’s part of a community association, they agree to follow the rules and regulations set forth by that association. But, what happens if someone in the community violates or breaks a rule? A Homeowners...by Community Property Management (CPM) | Nov 29, 2019 | Community Education
Whether you’re thinking about buying a new property or planning to rent one that happens to be in a community association, you may be wondering what kind of power the Board has over how you enjoy your own home. Many people appreciate the requirements and standards...
Maintenance Request Form
Complete this form to electronically submit a maintenance request. Please submit separate requests for each issue.
Through the Innovia Cooperative CPM managed communities enjoy exclusive savings on direct purchases at well-known retailers like ProSource, Sherwin Williams, Office Depot, Sprint, fuel, and more.
This document was prepared to provide Boards that are contemplating a change in management an opportunity to learn the differences within management companies and allow the Board to determine in advance what type and styles of management best fits their goals and objectives. It also offers questions the Board may use during the interviewing process to draw out the topics that are of the most important to the Board.
Please feel free to send an email to customerservice@cpmgateway.com if you have a recommended question that we can add to the list.
Architectural/Exterior Modification
Complete this form to electronically submit a Architectural Improvement request.
If this application is approved, it is based only on the aesthetics and type of material. It is the unit owner’s responsibility to obtain Building Permits and structural approval, as required by St. Louis City, St. Louis County, St. Charles County, or other Governing Body and is subject to local building regulations and restrictions of record.
Customer Account Inquiry
Please provide the following information so we may respond appropriately. When you are finished simply select the Submit button.
OWNER FAQs
Q: What type of rental properties do you manage?
Q: What geographic areas do you cover?
Q: What type of Property Management experience do you offer?
Q: Why should I hire you as my property manager?
Q: How much will my house rent for?
Q: What will you do to rent my house?
INTERNET LISTINGS: Our available homes for rent are posted on dozens of for-rent websites, complete with high quality photos, maps and property details for the convenience of those searching for a new home. Our ad-copy is carefully crafted to provide critical information to prospects who only spend a few seconds reading ads.
PROFESSIONAL PHOTOGRAPHY: Prospective tenants are visual, often looking at the photos before reading the ad. It’s critical to have high quality photos to attract high quality tenants. Compare our photography to other companies. You’ll instantly see the difference and understand why we convert a huge percentage of page-views to showings.
VIDEO TOURS: When possible, we film and publish video tours of our rental properties. Photos are great, but it’s difficult to “feel” the flow of the house with still photos. Video tours give prospective tenants the ability to virtually walk-through your property and experience the floor plan and flow of the home. Our high-definition videography
INSTANT ONLINE SCHEDULING: When a prospective tenant wants to schedule a showing it’s important to make the process as easy as possible. Instead of playing phone tag with a leasing agent, APMS prospects can instantly schedule a showing online. Enabling prospects to instantly schedule a showing allows us to convert a higher percentage of inquiries to showings.
CORRECT PRICING: Even the best and nicest homes will not lease quickly if overpriced. We make sure your rental home is priced according to current market conditions.
THOROUGH PREPARATION: Even the best located and well-priced rental homes will not lease quickly if the rental home is not in top showing condition. Homes for rent in the East Bay absolutely must show well and have an attractive “curb appeal” or they may sit empty for extended periods. Part of our job as property manager is to make sure your rental home is presented in a clean and attractive condition so that it will attract a good tenant.
Q: What, specifically, do you do to qualify a tenant after they have applied to rent my house?
Q: How do you make sure the tenant is taking good care of my home while renting?
Q: What do you do if they are not taking care of my property as they should, or you discover unauthorized pets?
Q: What happens if the tenant does not pay their rent?
Q: How informed will I be about what happens with my property?
Q: How do you handle maintenance requests?
Q: Do you use the cheapest maintenance people you can find?
Q: Do you hold some of my money for repairs? How much?
Q: How do I know your property manager won't spend my money on large repairs without my approval?
Q: What if I want you to use my plumber, A/C company, etc?
Q: When do you distribute Owners funds and send statements?
Q: When will I receive with my monthly statements?
Q: How much is the leasing fee?
Q: Are your property management fees negotiable?
Q: Are there administrative fees or other service charges up and above the property management and leasing fees?
Q: Does your property management agreement give you exclusive rights to sell my property?
Q: Is the Property Management Agreement a standard, widely used form?
Q: How much security deposit do you charge the tenant?
Q: Are you a licensed Property Manager?
Q: How soon can you start managing my home?